We have had reports of problems running the NeuroShell Trader software on a hard disk which was populated with the contents of another hard disk via a disk copy/migration/relocation program such as Norton Ghost or Alohabob PC Relocator. We have also had reports of problems from users trying the run the software after upgrading their Windows operating system to a newer version. So far, we have been able to fix these problems, but there might be a time that we can’t.

Therefore, we suggest that if you are going to do anything major with your hard drive like any of the following:

1. upgrade your operating system from 98/ME to 2000/XP or from 2000 to XP
2. convert your hard disk from FAT, FAT16, FAT32 to NTFS or vice versa
3. copy the contents of your current drive to a new drive using a disk copy/migration/relocation tool

that you first deactivate the software using the Authorizion… button you’ll find when you go to the Help/About NeuroShell Trader menu. You also need to uninstall using the Windows Control Panel, Add/Remove software dialog before performing any of the above actions. Then once you have performed any of the above actions, you can then reinstall the NeuroShell Trader software and reactivate. Following this procedure will allow you to avoid the headache of fixing a bad problem.