June 2003 Newsletter

In this issue:

I. Announcing NeuroShell Trader 4.0

II. Opinion from CEO Steve Ward

III. How existing Trader users can sign up for 4.0

IV. No more newsletters in the future?

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I. Announcing NeuroShell Trader 4.0!

Finally the day of release 4.0 is here. We are ready to ship it. See the related article in this newsletter for information on how existing NeuroShell Trader users can get your copy.

Here are the most popular features of release 4.0:

1. There is no longer a security device (or block or dongal as it has been called.) Yes, we have now figured out how to let users easily switch operations from computer to computer with a software approach. Basically, it involves a process of deactivating on one computer (say your home computer) and reactivating on another (say your office computer or your laptop). It is quick and easy because the Internet is used to keep track of the activations and deactivations. No more reaching behind your computer to move the hardware device (but you will need an Internet connection to switch computers).

2. More intraday data feeds for the NeuroShell DayTrader Professional are available. We now have support for eSignal and Prophet.net. eSignal has overseas markets and foreign exchange data, and Prophet has some really attractive prices. Both eSignal and Prophet.net have at least 2 months of historical intraday data that can be downloaded just as the Quote.com interface downloads historical data.

Moreover, if you don’t like any of our “built in” intraday feeds, you can roll your own. Release 4.0 has a DDE interface and a programmer’s API for feeding intraday data to the DayTrader.

3. Improved charting has been added. Scrolling is easier, and you can adjust the sizes of subcharts. There are many more new chart features.

4. Overnight trading is now available in Quote.com as well as the new eSignal and Prophet.net feeds.

5. With release 4.0 we are no longer officially supporting Windows 98 or Windows NT. Release 4.0 generally runs on these operating systems, but there have been sporadic problems reported with them that do not occur on the newer operating systems. Our non-support of these systems means that if problems occur on them that do not occur with Windows 2000 and Windows XP, we will not attempt to fix those problems. We strongly recommend that users upgrade these older systems at least to Windows 2000.

There are dozens of additional functional and ergonomic improvements in release 4.0. Visit this web page for full details:

http://www.ward.net/Trader40.asp

Now that release 4.0 is available, if you experience a bug in an earlier release, we will ask you to update to 4.0 and see if the bug still exists. After October 1, 2003 we will no longer support earlier releases. This means that if you need assistance with the mechanics of NeuroShell, we will not be able to help you unless you are using 4.0. You may of course continue to use your earlier release, but we cannot help you with it.

In addition, effective immediately, we will no longer be providing security device replacements for any reason. If your device stops working or you misplace it, you MUST upgrade to release 4.0.

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II. Opinion from CEO Steve Ward

First, I have to apologize that we did not get out a May newsletter. Our entire staff has been so deeply involved in finalizing NeuroShell Trader 4.0 that we all just forgot about it.

The other day I saw a news story on national news about the problem people have deciding where to put their money. There is still great fear about investing in the stock market, for good reason. Events of the last few years show that issues can fall not only because of bear markets and overpriced stocks, but because of political events and scandal. The bond market is risky because it seems now that interest rates can only go up, eroding your principal. The housing market may have reached a peak and could bust (maybe some of you remember what happened a few years ago around the time of the savings and loan crisis.) Forget CDs and treasuries – there is no appreciation at all now.

To me that only leaves trading. You can still make a great deal of money trading if you jump on the swings at the right time and you are margined well. Now even equity traders can get good margins thanks to single stock futures. Single stock futures also provide relief from the burdens of short selling.

Of course, trading is where we come in. In fact, check with your accountant to see if your purchase of our software is a valid tax deduction if you use it for trading. If he/she say yes, then you have another good investment opportunity!

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III. How existing Trader users can sign up for 4.0

We have thousands of NeuroShell Trader users currently, most of whom will want to get release 4.0. Since we now have software protection and a database on our Internet servers to let you switch computers, we have more administrative work to convert you to release 4.0 than we have had in the past. Basically, we have to build a new database for all existing customers.

Although there will still be no charge for download of release 4.0, it will be a little more difficult for existing users than before. Because of the new database building, we are going to have to ask existing users to place an online order for the new release. We are sorry, but we are not equipped to take these orders by phone or email. Since there are thousands of users, it may take us a while to accomplish the conversion. Once you register, it MAY TAKE A WHILE before we can get an email back to you with a link for download, as well as a password for your product activation. All orders will have to be hand checked against our database.

Beta testers of release 4.0 will also have to place an order, but their orders will go to the front of the list.

If you own more than one copy of NeuroShell Trader, you will be given an activation for each copy you own. However, please be aware of the following:

1. If you have previously upgraded from Trader Professional to DayTrader Professional, for example, that is still just one copy you own, and you will only receive one activation of release 4.0.
2. If you have previously lost a security device, and we sent you another, then you found the lost device, you still only own one copy and will receive only one activation. You were supposed to have returned the recovered device.
3. If a security device previously became defective, and we sent you a replacement, and you did not return the defective one which subsequently started working, you still own only one copy and will receive only one activation.
4. If you feel you own more copies than our database shows, we will ask you for proof of purchase of the additional copy. Ownership of an additional security device does not constitute proof of purchase. We will need to see a credit card receipt, or a copy of the invoice we sent to you.
5. If you were given or sold your copy of NeuroShell Trader by someone other than Ward Systems Group, we will ask that you provide evidence that we should register you instead of the person who is in our database. A note from the original owner will do, or a receipt of purchase.
6. With regard to items 2 and 3 above, we will no longer be providing security device replacements for any reason. If your device stops working or you misplace it, you MUST upgrade to release 4.0.

Please visit the following special secure web page to place your order for release 4.0 if you are an existing user. Please be careful to order the version (Trader, Trader Pro, DayTrader Pro) that you currently own. If there is a discrepancy between what you order and our database, it will only delay the order while the discrepancy gets resolved.

https://www.wardsystems.org/cgi-bin/40ord1.asp

For those of you that like CDs instead of downloading, you can order the install/video CD. Some of you may want to view the new videos that were made for release 4.0, and may want to order the CD for that reason too. You may do so using the order page above, but we have raised the price of our CDs from $50 to $75 to help defray additional costs. We will waive the cost of a new CD only if you are a new user who purchased NeuroShell Trader on or after May 1, 2003, and we will ship the new CD by mail.

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V. No more newsletters in the future?

No, we aren’t ending this newsletter. But you will think we did if you change your email address and don’t send us your new one!

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